Shipping policy
At Decororia, we’re dedicated to providing you with a seamless shopping experience from start to finish, and that includes fast and reliable shipping. Here’s everything you need to know about our shipping policy:
Order Cut-Off Time
- Orders must be placed by 4:00 PM (GMT) for processing on the same business day.
- Orders placed after this time will be processed on the next business day.
Handling Time
- All orders are processed within 1-2 business days (Monday to Friday, excluding weekends and public holidays).
Transit Time
- Delivery within the United Kingdom takes approximately 4-7 business days (Monday to Friday).
Total Delivery Time
- The total time for your order to arrive is 5-9 business days from the order date, combining handling and transit time.
Shipping Cost
- FREE SHIPPING is available on all orders within the United Kingdom. No minimum purchase required!
Tracking Information
Once your order is shipped, you will receive an email with a tracking number so you can follow your package’s journey.
Shipping Restrictions
- We currently only ship within the United Kingdom.
- International shipping is not available at this time.
Delays and Address Accuracy
While we strive to deliver your order on time, there may be occasional delays due to unforeseen circumstances such as weather, public holidays, or carrier issues. To avoid delays, please ensure that your shipping address is accurate at the time of checkout.
Lost or Stolen Packages
If your package is lost or stolen after delivery, please contact us immediately. While we cannot be held responsible for such incidents, our team will assist in resolving the issue with the carrier.
Need Help?
For any questions or concerns regarding your order or shipping, feel free to reach out to us:
- Email: support@decororia.com
- Phone: +44 7598328054
We’re happy to assist you with any inquiries you may have.